Educational technology in schools is sometimes described as a wicked problem — a term coined by a design and planning professor, Horst Rittel, in the 1960s, meaning a problem for which even defining the scope of the dilemma is a struggle, because it has so many interconnected parts that never stop moving.
When you have a wicked problem, solutions have to be holistic, flexible and developmentally appropriate. Which is to say that appropriate tech use for elementary schoolers in rural Oklahoma isn’t going to be the same as appropriate tech use in a Chicago high school.
I spent the past few weeks speaking with parents, teachers, public school administrators and academics who study educational technology. And while there are certainly benefits to using tech as a classroom tool, I’m convinced that when it comes to the proliferation of tech in K-12 education, we need “a hard reset,” as Julia Freeland Fisher of the Christensen Institute put it, concurring with Jonathan Haidt in his call for rolling back the “phone-based childhood.” When we recently spoke, Fisher stressed that when we weigh the benefits of ed tech, we’re often not asking, “What’s happening when it comes to connectedness and well-being?”
