Parental controls have failed—and it’s not parents’ fault.
For years, I’ve written about the tools that tech companies offer up when parents and lawmakers complain that their apps aren’t safe for children. In the past five years or so, the major players have rolled out software to give parents more say over when kids can use devices and services and what shows up on their screens.
But these tools are optional and often buried, and sometimes broken. Most parents don’t use them, according to a poll conducted last year by the market research firm Ipsos.
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