Meta CEO Mark Zuckerberg “ignored” top executives who called for bolder actions and more resources to protect users, especially kids and teens, even as the company faced mounting scrutiny over its safety practices, a newly unredacted legal complaint alleges.

Nick Clegg, Meta’s president of global affairs, and Instagram head Adam Mosseri in 2021 directly urged their fellow executives, including Zuckerberg, to devote more staff and resources to address bullying, harassment and suicide prevention, according to an updated 102-page complaint filed this week by Massachusetts Attorney General Andrea Joy Campbell (D).

Campbell is one of 42 attorneys general who last month filed lawsuits accusing Meta of endangering children by building addictive features into its popular social media platforms, Instagram and Facebook.

According to the new court filing, Clegg passed the request for resources to Zuckerberg, calling for “additional investment to strengthen our position” in the area. Zuckerberg “ignored Clegg’s request for months,” the complaint alleges, even as “Meta’s leadership continued to espouse the need to invest in well-being.” Eventually, Meta chief financial officer Susan Li shot down the proposal, saying that staffing at the company was too “constrained,” according to the filing.

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